DHC Reviews
DHC Customer Reviews (8)
- Most recent
- Oldest
DHC Customer’s Q&A
DHC FAQs
About dhccare.com Prices and Cost?
The website dhccare.com offers a variety of skincare and beauty products. Here are some examples of their products and their prices:
- Rich Moisture: $31.00 (Sale price from $37.00)
- Astaxanthin Collagen All-in-One Gel: $45.00 (Sale price from $53.00)
- EGF Cream: $80.00 (Sale price from $94.00)
- CoQ10 Neck Cream: $38.00 (Sale price from $44.00)
- Extra Nighttime Moisture: $33.00 (Sale price from $39.00)
- Olive Virgin Oil Essential Cream: $36.00 (Sale price from $42.00)
- Q10 Cream: $46.00 (Sale price from $54.00)
- Super Collagen Cream: $46.00 (Sale price from $54.00)
- Olive Virgin Oil: $37.00 (Sale price from $44.00)
- CoQ10 Quick Gel Brightening Moisture: $59.00 (Sale price from $69.00)
Please note that these prices are subject to change and it's always best to check the website for the most current prices.
How long does it take to ship products from dhccare.com?
For orders from dhccare.com, please allow 1-2 days for processing and 1-3 business days for transit. If the package is oversize or heavyweight, it will ship via UPS Ground and may add an additional 1-2 business days in transit time. Note that transit time does not include Saturdays, Sundays, or company holidays. Orders received between 3:00PM EST on Friday through Sunday are not processed for delivery until Monday morning. Please allow additional time for processing and packing your order. Each order is limited to one US delivery address. To qualify for free standard shipping, the order total after applying all discounts and/or promo codes must equal $75 or more, not including tax and shipping.
About dhccare.com Popular Products and Services?
DHC is a Japanese skincare brand that offers a variety of products. Some of the popular products include the Mild Foaming Face Wash, Olive Virgin Oil, Lip Cream, Astaxanthin Collagen All-in-One Gel, and Extra Nighttime Moisture. The brand also offers Oil Cleansers, Foaming Cleansers, Liquid Lotions, Moisturizers, Serums & Treatments, Lip & Eye Care, and Makeup Hair & Body products. DHC is known for its gentle, effective products that balance breakthrough innovation and traditional botanicals, while honoring time-tested Japanese skincare rituals. The brand also offers a Japanese 4-step ritual that includes 2 steps for cleansing and 2 steps for moisturizing. This ritual is designed to slow down and care for your skin in a thoughtful way. It's important to note that the prices and availability of these products may vary.
How do I use DHC's 4-step ritual?
The DHC 4-step ritual is a skincare routine that involves two steps to cleanse and two steps to moisturize. Here's how to use it:
Step 1: Oil Cleanser - An oil-based cleanser is used to dissolve sebum, remove all traces of makeup, and leave the skin fresh and clean with zero residue. Apply with dry hands on a dry face, gently massage the skin, and then rinse with warm water.
Step 2: Foaming Cleanser - This second step uses a water-based cleanser to lather away remaining impurities like sweat and pollution without stripping the skin’s natural moisture. Wet the face with lukewarm water and create a foaming lather in the palms. Massage over the skin to deeply cleanse and rinse away.
Step 3: Liquid Lotions - Facial lotions are an essential step in moisturizing. Lotions add back the first light layer of hydration and prep the skin for the deeper layer of moisturization and benefits that follows. Apply by gently patting onto the face.
Step 4: Moisturizers - The final step is moisturizer. It locks in the hydration provided by the liquid lotion and adds a deeper layer of intense, nutrient-rich moisturization that’s easily absorbed while the skin is still damp. Apply evenly to skin that has been prepped with liquid lotion.
This routine is simple and rooted in tradition, giving permission to slow down and care for the skin in a thoughtful way. With this 4-step skincare ritual, the skin is left perfectly cleansed and optimally hydrated.
Are there any side effects of using DHC products?
DHC products, specifically DHC Plus, contain acetaminophen, caffeine, and dihydrocodeine. These components can lead to various side effects. Serious side effects include addiction, abuse, and misuse, which can lead to overdose and death. There's also a risk of life-threatening respiratory depression. Accidental ingestion, especially by children, can result in a fatal overdose. Prolonged use during pregnancy can result in neonatal opioid withdrawal syndrome, which may be life-threatening if not recognized and treated. Common side effects include nausea, constipation, dizziness, drowsiness, and a dry mouth. Other side effects may include lightheadedness, vomiting, pruritus, and skin reactions. It's important to consult with a healthcare professional for personalized advice.
About dhccare.com Payment Method?
The website dhccare.com accepts Visa, MasterCard, American Express, and Discover Card as payment methods. When a credit card is authorized, funds are put on hold until the transaction is completed. The payment is processed when the order is shipped. The billing information must be exactly as it appears on the credit card statement. For security, DHC may require the 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on certain orders for Visa, MasterCard, American Express, and Discover credit cards. They also accept eGift Cards as a payment method for orders made at dhccare.com. These are virtual cards with a 12-digit alphanumeric code.
What is the return policy of dhccare.com?
The DHC Guarantee is a promise to customers. If customers are not 100% satisfied with their order, they can return the items within 60 days of the order date for an exchange or a refund of the purchase price, even if the items are empty. There is no hassle or obligation. To initiate a return, customers need to log in to their account and select My Orders. They then select the order with the items they want to return and click the Return link below the order number. After completing the Return Form and specifying which products they want to return and why, they click the Submit button. A representative will process the request and contact the customer if there are any questions. If the order arrived damaged, customers should contact DHC right away. Please note that DHC cannot accept any returns for purchases made at any retail location or third party. Retail locations and third parties can’t accept returns for purchases made through the DHC website. When returning items on which a discount/offer was received, that discount/offer will no longer apply if the return causes the order to fall below the discount/offer threshold. Original shipping charges will not be refunded. Exchanges are processed like a return and reissued as a new order. Customers will receive a credit for the item they send back and a separate charge for the exchange order placed. It may take up to two billing cycles for the credit to appear on the customer's credit card statement.
dhccare.com Return Policy?
The DHC Guarantee is a promise to customers. If not 100% satisfied with an order, items can be returned within 60 days of the order date for an exchange or a refund of the purchase price, even if they're empty. To initiate a return, log in to the account and select My Orders. Select the order with the item(s) to return and click the Return link below the order number. Complete the Return Form, specifying which product(s) to return and why. A representative will process the request and contact if there are any questions. If the order arrived damaged, contact right away at 800.DHC.CARE (342.2273) or customercare@dhccare.com. Please retain the original packaging materials for investigation. DHC cannot accept any returns for purchases made at any retail location or third party. Retail locations and third parties can’t accept returns for purchases made through the website. When returning items on which a discount/offer was received, that discount/offer will no longer apply if falling below the discount/offer threshold. Original shipping charges will not be refunded.
For shipping, most packages will arrive via United States Postal Service (USPS). Please allow 1-2 days for processing and 1-3 business days for transit. Oversize or heavyweight packages will ship UPS Ground and may add an additional 1-2 business days in transit time. Each order is limited to one US delivery address. To qualify for free standard shipping, the order total after applying all discounts and/or promo codes must equal $75 or more, not including tax and shipping.
What is the DHC Guarantee?
The DHC Guarantee is a promise to customers that if they're not 100% satisfied with their order, they can return the items within 60 days of the order date for an exchange or a refund of the purchase price, even if the items are empty. This guarantee is hassle-free and without any obligation. It applies to purchases made directly from DHC and does not cover purchases made at any retail location or third party. When returning items on which a discount or offer was received, that discount or offer will no longer apply if the return causes the order to fall below the discount or offer threshold. Original shipping charges will not be refunded. Exchanges are processed like a return and reissued as a new order. Customers will receive a credit for the item they send back and a separate charge for the exchange order placed. It may take up to two billing cycles for the credit to appear on the customer's credit card statement.